Frequently Asked Questions
Everything you need to know about Naturecan fashion, shipping, and returns.
What materials are used in Naturecan apparel?
We prioritize sustainability and comfort. Our clothing is primarily crafted from high-quality organic cotton, recycled polyester, and eco-friendly bamboo blends to ensure durability and a soft feel against the skin.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you own or checking your body measurements against our chart to ensure the perfect fit.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take 7-14 business days. Shipping is free on all orders over $75; otherwise, a flat rate is applied at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online returns portal to generate a prepaid shipping label.
How should I care for my Naturecan garments?
To maintain the quality and longevity of your clothes, we recommend washing them inside out in cold water on a gentle cycle. Avoid tumble drying; instead, lay flat to dry or hang in a shaded area.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible 'Buy Now, Pay Later' options like Klarna and Afterpay.